Refund Policy

Last updated: 2026-10-30

Each unlock is a one-time digital purchase that is delivered immediately, so purchases are generally final.

When we refund

If the tool failed for technical reasons, for example the paid download did not work, the output was corrupted, or the result did not match the free preview, we will refund you in full. Please request it within 14 days of purchase.

How to request

Email support@chunguang.app with your order receipt or order ID and a short description of the problem. Refunds are issued to the original payment method through Waffo Pancake, usually within 5–10 business days.

Not covered

Change of mind after a successful download, or files that do not match what the tool's page describes it can handle, unless required by applicable law.